Last Revised: 17-05-2022 06:56:19


Thank you for your interest in the company, the website, and the products we sell through our online store.

Please read this document carefully. This document "Terms and Conditions" represents the conditions of use for the website www.arhinatural.com and the conditions of placing product orders through the site, including the conditions of delivery and return. By browsing our site or placing an order, you agree to the Terms and Conditions described below. This document is a legal agreement - a contract between you Arhinatural Cosmetics, registered address Strada oituz nr 8, Romania ("Company") and you, and is made effective as of the date of your use of this website http://www.arhinatural.com ("Site") or the date of electronic acceptance.The terms "we", "us" or "our'' shall refer to Company. Please also read our Privacy Policy and Cookie Policy before browsing the site or placing an order. If you do not agree with these Terms or the Policies indicated above, please do not use the website.


Mandatory. You understand that both this agreement and all policies to which it relates (e.g., Privacy Policy, Cookie Policy) are binding to you. By browsing our site or placing an order, you are making the commitment to comply with this contract and the indicated policies.

Changes and updates. We reserve the right to change these Terms at any time without notice. Your order will be subject to the terms in effect at the time of placing your order. By accessing our site you will find the latest version of the Terms

We cannot guarantee that any products that have been included on the site at any time will be available at any time. We reserve the right to discontinue the marketing of a product at any time.

Contact. If you have any questions or concerns, you can contact us with confidence at contact@arhinatural.com or by filling out the contact form and we will get back to you as soon as possible.


The website www.arhinatural.com is the property of SC. EVA STIL SRL, a Romanian company with its registered office at 8 Oituz Street, Mangalia, registered in the Bucharest Trade Register under no.J13/1051/1997, with tax code 9331270, e-mail evastil.srl@gmail.com.


The site processes personal data provided by you or collected from other sources as described in detail in the Privacy Policy at https://www.arhinatural.com/privacy-policy.

We are committed to complying with national and European legislation on the protection of personal data and the free movement of such data.

By visiting and/or using the Site, placing orders, or interacting with us by any method and/or means of remote communication, you agree to the processing of your personal data as described in the Privacy Policy at https://www.arhinatural.com/privacy-policy.

You also declare that all personal data and information transmitted to us are correct. To the extent that the data does not belong to you, you declare that you have obtained the written and prior consent of the data subject whose data you transmit to us or you declare that you transmit the data on another legal basis following Regulation (EU) No 182/2011. 679/2016.

We may collect information through cookies or other similar technologies, such as IP address, browser, or device details. If you would like more information, we encourage you to access and browse our Cookie Policy at https://www.arhinatural.com/policy.


To be able to place an order legally on our website, you must (1) be over 18 years of age and/or have full capacity; (2) you agree to this Agreement; and (3) provide us with real, complete and up-to-date identity and contact information.

Sale to minors. The site does not sell products to minors. If you are under the age of 18, please contact a parent/guardian to place the order on your behalf or to authorise an order.


Rules. By accessing, visiting, placing an order, or carrying out any other activity on our site, you promise to abide by the following rules:


1. You will use this site only for legitimate orders or for information;

2. You will not place any false or fraudulent order, otherwise we reserve the right to cancel the order and inform the competent authorities or to go to court to recover any damages caused;

3. You will provide real, accurate, complete, and up-to-date information;

4. You will respect the intellectual property rights regarding any element found on this site.

5. You will not take any action that could cause any harm to our site, otherwise, we reserve the right to sue for the recovery of any damage caused.

Consequences. We reserve the right to block the access of any user who violates the above rules, cancel orders, notify the competent authorities for administrative/criminal liability for any antisocial acts, and go to court for full recovery of any damages. caused, present, or future, including unrealized benefits and legal costs (including attorneys' fees).



Date of conclusion of the contract. The contract between you and us is concluded when your order will be expressly accepted by us and you will receive, in this regard, an email in which we will confirm delivery.


Protection. If we do not accept the order, but your money has been withdrawn, we will refund these amounts as soon as possible.


The decision is ours. We reserve the right to decide, unilaterally and without specifying the reason, whether or not to conclude a sales contract. We will not be liable to you if we refuse to process an order. Ownership of the products will be transferred to you only after you have paid all amounts due for the products, including delivery costs.


We cannot guarantee that products found on the website at any time will be available at any time for purchase. We will not be liable to you if a product is no longer on the website. Although we will try to have real-time product availability information on the website, we cannot guarantee that this information will be updated at any time. All orders will depend on the existence of the products in stock.


Guarantees. To the extent that the products are unavailable but you have already placed your order, we will inform you of the unavailability of these products and we will recommend similar products, at an equal or close value that can be ordered. If you do not want to order similar products recommended by us, we will cancel the order, and if you have already paid the price of the products, we will return the money as soon as possible.


The price of the products is displayed in LEI on the website and includes value-added tax. To the extent that there is an error regarding the price displayed on the site, we will notify you as soon as possible, and we will refund the additional amount paid or request an additional amount. If the new price is not satisfactory to you, you do not respond to our request or we cannot contact you, we will cancel your order and refund the amount paid as soon as possible.


The prices of the products can be updated/modified at any time, and this update/modification will replace any previous price. Your order will be charged at the time the order is placed.


Payment for ordered products will be made by online payment by bank card.


If you opt for online payment by credit card, the processing of your card data is done through STRIPE, and we will not store any data relating to your card.

The issuing institution will validate and authorise the payment. If the transaction is not processed for reasons beyond our control (eg, non-existent funds on the card, expired card), the contract between us does not end and we will have no obligation to deliver the products, but you can try to process the payment again. with a valid card.


Shipping or delivery charges are not included in the price, except for certain offers that will be brought to your attention, if applicable, through the site. For more information on Delivery Policy, please see our website in the Delivery Policy section at https://www.arhinatural.com/delivery-and-returns-policy.


No deliveries are made on Saturdays and Sundays. Please note that in certain situations, especially during the holidays or Black Friday, the delivery time may be extended, which may result from the congestion of courier companies or other new independent reasons. Delay in delivery will not be due to our actions or inactions, but to a new external event, in which case you agree not to claim liability under any circumstances.


We will not be held liable for any delays or failures in the performance of our duties in case of MAJURE force or accident. Majeure force includes, but is not limited to, changes in laws or regulations, embargoes, wars, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, epidemics, pandemics, weather conditions, and acts of hackers or providers of internet services.


The entire content of the site is the intellectual property of SC EVA STIL SRL. The site may be used by third parties only for information and/or ordering.


Users of the site do not have the right to download, modify in whole or in part the site, reproduce in part and/or in whole the site, copy, distribute, sell or exploit the site in any other way contrary to the interests of SC EVA STIL SRL whether or not there is a commercial purpose.


Any content (including, but not limited to, databases, graphics, trademarks, and legal content) is the intellectual property of SC EVA STIL SRL. The entire site is protected by Law no. 8/1996 on copyright and related rights, and for any infringement of intellectual property, we reserve the right to refer to the authorities for full recovery of the damage, as well as to file a criminal complaint to the courts for the criminal record of the perpetrator.


These Terms constitute the entire agreement between you and us concerning the subject matter of this Agreement and supersede any other agreement, any other prior verbal or written agreement between you and us.


This Agreement is binding. You may not transfer, assign, strike or otherwise dispose of this Agreement or any of your rights or obligations under it without our prior written consent. We may transfer, assign, strike, subcontract, or otherwise alienate a Contract or any of our rights or obligations under the Contract.


Romanian law will apply to this Agreement, as well as to any use of the site. Any dispute between us will be submitted to the Romanian courts for settlemen